Early access open now

Every message.
Every store.
One inbox.

Etsy, Shopify, Gmail — Threadly pulls all your store conversations into a single place. Built for solo sellers who are tired of tab-switching.

↳ Waitlist members get 3 months free at launch

✦ You're on the list — we'll be in touch

No credit card required · Cancel anytime

Connects with
Etsy
Shopify
Gmail
More soon
01

The Threadly inbox

app.threadly.io/inbox
Inboxes
All Messages12
Etsy5
Shopify4
Gmail3
Filters
Needs reply7
All MessagesUnread first ↓
Sarah K. ETSY2m
Hi! I ordered the custom bracket but wanted to ask...
New order #1094 SHOPIFY14m
Marcus T. — $84.00 — Standard shipping
David R. GMAIL1h
Following up on my bulk order quote from last week...
Amy Liu ETSY2h
Love the quality! Can I get a discount on my next?
Tom B. SHOPIFY3h
Is the matte black finish back in stock yet?
Sarah K. ETSY
Re: Custom mounting bracket · 2 minutes ago
Hi! I ordered the custom bracket last Tuesday — is it possible to get it in matte black instead of the standard finish? Happy to pay a small upgrade fee. Thanks! 😊
Hi Sarah! Matte black is absolutely available
✦ AI draft
9.7M
active Etsy sellers worldwide
4+
tabs open every morning just to check messages
24h
Etsy's response window to keep Star Seller status
Sound familiar

The tab-switching
never ends.

Scenario 01 — The missed message
"I replied to everyone on Shopify then realized I had 6 unread Etsy messages from 3 days ago. One was a custom order that went to a competitor."
⚠ Lost sale
Scenario 02 — The Star Seller panic
"It was 11pm. I'd dropped below Etsy's 95% response rate threshold. Six months of Star Seller status gone overnight because of a missed notification."
⚠ Badge lost
Scenario 03 — The tab overload
"Every morning: open Etsy, check Gmail, switch to Shopify, back to Etsy, Instagram DMs. Repeat until something slips. It's always something."
⚠ 45 min wasted daily
Scenario 04 — The context scramble
"A customer emailed about their Etsy order. I had to open three tabs just to figure out what they ordered, when, and whether it had shipped."
⚠ Looks unprofessional
How it works

Set up in minutes.
Hours back every week.

01
Connect your stores
Link Etsy, Shopify, and Gmail in under 2 minutes with secure OAuth. No API keys, no code, no tech knowledge required.
02
Everything flows in
Every message, order notification, and inquiry from every platform lands in one feed — sorted by urgency, not by platform.
03
Reply from one place
Reply to any message without switching tabs. Your response routes back through the correct platform automatically — seamless for your customer.
Features

Built for
real sellers.

Star Seller protection
Etsy requires 95% reply rate within 24 hours, every day. Threadly flags messages at risk of missing the window — you'll never lose your badge to a missed notification.
Response time tracking
See your average response time per platform at a glance. Know where you're slow before it costs you a sale.
Order context, always visible
When a customer messages you, their full order history sits right beside the conversation — what they bought, when, how much they've spent total. No more opening three tabs to answer one question.
Saved replies
Build a library of canned responses for your most common questions — shipping times, custom requests, returns — and insert them in one click.
Smart notifications
One notification when something needs you — not one per platform. Set quiet hours. Installs as a PWA on your phone.
AI Auto-Reply

Asleep at 2am.
Still replying.

Your store never closes — but you do. The Threadly AI agent watches your inbox 24/7. The moment a message comes in, it sends a warm, on-brand acknowledgement so the buyer knows they're heard. When you wake up, the conversation is warm and waiting — not cold and abandoned.

  • Protects your Star Seller badge — responds within 24h even when you can't, keeping your rate at 100%
  • Handles FAQs automatically — shipping times, return policy, custom order timelines. You set the rules, it follows them.
  • Sounds like you — trained on your tone, your product names, your policies. Buyers won't know it's a bot.
  • Flags complex messages — anything it can't confidently handle gets pinned and pushed to you immediately
✦ Available on Growth plan · $24/mo
AI Agent · Active
2:14 AM
ETSY
Hi! I just ordered the custom oak shelf. Can you let me know roughly when it'll ship? I need it before Dec 20th
2:14 AM
✦ Threadly AI responding…
Hi! Thanks so much for your order 🙏 Custom oak shelves typically ship within 4–5 business days — so you're well ahead of Dec 20th. I'll send a tracking number the moment it ships. Let me know if you have any questions!
2:14 AM · AI sent
Perfect, thank you!! Really appreciate the quick reply 😊
2:15 AM
Flagged for your review when you wake up
vs. The alternatives

Finally priced for
solo sellers.

Gorgias just raised prices — again. eDesk starts at $39/mo and is built for teams. Threadly is built for you.

Feature✦ ThreadlyGorgiaseDeskShopify Inbox
Etsy messaging✓ Native✗ Not supported✓ Yes✗ No
Shopify messaging✓ Native✓ Yes✓ YesPartial
Gmail integration✓ Yes✓ Yes✓ Yes✗ No
Starting price$12/mo flat$60/mo + overages$39/mo per userFree (limited)
Built for solo sellers✓ Yes✗ Team-focused✗ Team-focusedPartially
Flat, predictable pricing✓ Always flat✗ Ticket-based✓ Yes✓ Free
Star Seller badge alerts✓ Yes✗ No✗ No✗ No
Pricing

Simple.
Honest. Affordable.

No ticket-based billing. No surprise charges during your busiest season. Flat rate, always.

Monthly
Annual Save 20%
Free
$0
forever, no card needed
  • 1 platform connection
  • 50 messages/month
  • Basic unified inbox
  • Mobile PWA
Most popular
Starter
$12
per month · cancel anytime
  • 3 platform connections
  • Unlimited messages
  • Star Seller alerts
  • Saved replies
  • Order context sidebar
Growth
$24
per month · cancel anytime
  • 6 platform connections
  • Unlimited messages
  • ✦ AI Auto-Reply agent
  • Analytics dashboard
  • Priority support
Security & trust

Your customers' data
is sacred.

AES-256 encryption
All OAuth tokens and message data encrypted at rest. Your credentials are never stored in plain text.
Read-only by default
We request the minimum permissions needed — read and send messages, nothing else. Revoke anytime.
Delete anytime
Disconnect any platform instantly. All your data is permanently deleted within 24 hours. No questions asked.
We never sell your data
Your messages are yours. We don't sell, share, or use them to train AI models. Ever.
FAQ

Questions
answered.

Yes — Threadly connects directly to Etsy's messaging API via secure OAuth. All your Etsy conversations appear in your unified inbox alongside Shopify and Gmail. Replies send back through Etsy so buyers see them natively in their Etsy account.
Yes — this is one of our core features. Etsy requires a 95% response rate within 24 hours, 7 days a week. Threadly monitors your response window for every message and alerts you before you risk missing the threshold. You'll never lose your badge to a forgotten message again.
Yes. Each platform connection counts as one slot. The Starter plan's 3 connections could be one Etsy shop, one Shopify store, and Gmail. The Growth plan at $24/mo gives you 6 connections — ideal if you run multiple shops.
Gorgias doesn't support Etsy at all and uses ticket-based pricing — your bill spikes during busy seasons. eDesk supports Etsy but starts at $39/mo per user and is team-focused. Threadly is purpose-built for solo sellers: flat pricing, no overages, and Etsy is a first-class feature not an afterthought.
Only you. All OAuth tokens are encrypted with AES-256. We use row-level database security — no query can ever return another user's data. We never log message content, never sell your data, and never train AI models on it. Your data is deleted within 24 hours of account closure.
We're targeting Q2 2026. Waitlist members get 3 months free on any paid plan at launch, first beta access before the public, and the ability to shape features before we build them. We'll email you with updates and a beta invite when we're ready.
A note from the founder
A
🛒 Seller
"I was building something else entirely when sellers kept telling me this was the actual problem. No good tools exist for the little guy. So I figured — why not just fix it."

I'm setting up my own Etsy shop and got deep into talking to sellers along the way. The same thing kept coming up — juggling platforms, missing messages, stressing about Star Seller. Everything out there is either too expensive or built for big teams. I just want to make it easier. That's really it.

Adi N.
Founder, Threadly
Get early access

Stop switching
tabs. Sell more.

Join the waitlist and get first access when we launch.

↳ Early members get 3 months free on any paid plan

✦ You're on the list — we'll be in touch soon

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